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Hoax email warning! Mystery shopping scam
24th January 2012
It has come to our attention that emails have been sent out to personal email addresses from a KIMBERLY BECK from ABa Quality Monitoring Ltd, using the email address abamistuk@aol.com . These are NOT from ABa.
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Festive greetings from ABa
18th December 2011
ABa would like to wish all mystery shoppers, auditors, assessors, clients & employees a "merry christmas" for 2011.
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The Cost of Poor Service
2nd November 2011
Two of the UK's largest energy providers have both been fined more than £2 million for poor customer service.
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ABa Customer Focus Award: Large Enterprise
6th September 2011
We are delighted to announce that next year we will be sponsoring the ABa Customer focus Award: Large Enterprise, the winner of which will be announced at the ICS Conference on 6th March.
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Graduates join our Mystery Shopping Team
1st August 2011
Less than a year after participating in The Manchester Graduate Internship Programme (MGIP), we're proud to announce that a number of interns have joined the ABa team full time.
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ABa joins the Institute of Customer Service
22nd July 2011
ABa are thrilled to announce that we have joined the ICS as a specialist Mystery Shopping associate.
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Band of brothers
11th July 2011
One of the ABa family embarks on a series of gruelling challenges, spurred on by brotherly love.
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Good service is good business
17th June 2011
Consumers are willing to spend more with companies that get service right, according to the American Express Global Customer Service Barometer.
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Mystery shopping bucks the market trend.
24th May 2011
ABa headed to the Iberian Peninsula for the 12th Annual MSPA Europe conference.
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ABa hits the streets of Manchester
18th May 2011
On Sunday 15th May, ABa took to the streets of Manchester to take part in the 2011 Bupa Great Manchester Run, with an all time high sign up from the Head Office team.
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