Apply to be a mystery shopper
  • Every business offers a unique customer experience. That's why every aspect of our service offer is designed to meet the individual needs of each client.
  • We work with our clients at every stage - this gives us true understanding of what they need to achieve and the ability to ensure the tools are fit for purpose
  • Customer data is now increasingly accessible to us all, but for the data to be effective it needs to credible and trusted. Our approach to fieldwork and data verification ensures just that.
  • By investing in our people, both in the field and within head office, quality has become synonymous with ABa and underpins every aspect of our service
  • For most of our projects, we choose to use hand selected, well prepared and professional Assessors. This gives us and our clients many benefits - just one of these being an objective and credible field force committed to capturing accurate and insightful data
  • We are committed to providing the highest quality of Assessors and to this end we are the only company in the UK to have a dedicated Assessor recruitment and training manager
  • As well as the usual credentials, we have lots of 'home grown' talent at ABa, with many long standing members of our team working their way through each level of our business
  • All programmes are designed, built and steered by our senior management team - all of whom have at least ten years' experience with ABa, a passion for service excellence and a wealth of industry experience and knowledge
  • Having our own in-house Technical Team means we are not limited to off the shelf solutions, or constrained by the industry standard
  • By investing in our people, both in the field and within head office, quality has become synonymous with ABa and underpins every aspect of our service

Tailored solutions

  • Every business offers a unique customer experience. That's why every aspect of our service offer is designed to meet the individual needs of each client.
  • We work with our clients at every stage - this gives us true understanding of what they need to achieve and the ability to ensure the tools are fit for purpose

Quality data

  • Customer data is now increasingly accessible to us all, but for the data to be effective it needs to credible and trusted. Our approach to fieldwork and data verification ensures just that.
  • By investing in our people, both in the field and within head office, quality has become synonymous with ABa and underpins every aspect of our service

Professional Assessors

  • For most of our projects, we choose to use hand selected, well prepared and professional Assessors. This gives us and our clients many benefits - just one of these being an objective and credible field force committed to capturing accurate and insightful data
  • We are committed to providing the highest quality of Assessors and to this end we are the only company in the UK to have a dedicated Assessor recruitment and training manager

Knowledge

  • As well as the usual credentials, we have lots of 'home grown' talent at ABa, with many long standing members of our team working their way through each level of our business
  • All programmes are designed, built and steered by our senior management team - all of whom have at least ten years' experience with ABa, a passion for service excellence and a wealth of industry experience and knowledge

Innovation

  • Having our own in-house Technical Team means we are not limited to off the shelf solutions, or constrained by the industry standard
  • We present data in accessible, easy to read, actionable, insightful and engaging formats that embodies our client's individual brand and style

Tailored
solutions

Quality
data

Professional
Assessors

Knowledge

Innovation